Basic Care
BDT 8,000+
per monthEssential maintenance for small business websites.
- Monthly Plugin/CMS Updates
- Uptime Monitoring
- Weekly Backups
- Security Scans
1 more included
- 1hr Monthly Support
Website Maintenance & SLA24/7 Security & Developer Support
Keep Your Website Secure, Fast & Always Online
Never worry about malware, broken plugin updates, or unexpected server crashes again. Our dedicated engineering team monitors, backs up, secures, and maintains your website 24/7 in Bangladesh.
Starting Price
BDT 8,000+/ per month
Proactive Infrastructure Protection
Why Proactive Care Protects Your Business
- 24/7 uptime monitoring detects and resolves server crashes within minutes
- Automated daily offsite backups to secure AWS S3 cloud storage
- Guaranteed emergency incident response times within 1 to 4 hours
- Dedicated monthly developer hours for feature updates and content edits
Security & Threat Neutralization
Prevent Ransomware, Malware Injections & Broken Checkouts
We patch security vulnerabilities in staging environments before pushing updates to your live production store, preventing catastrophic data loss.
On-Demand Developer Support
Dedicated Senior Engineers on Retainer Without Hiring Overhead
Submit support tickets for graphic updates, form changes, API fixes, or new landing page sections with fast turnarounds.
Proactive Care
Why Regular Website Maintenance Is Critical
Websites are living software systems. Without regular security patching, database optimization, and backup protocols, websites become vulnerable to hacker exploits, slow loading speeds, and sudden data loss.
Our dedicated web operations team handles all technical heavy lifting so you can focus 100% on growing your core business.
24/7 Monitoring
Instant detection and rapid fix for any downtime incidents.
Security Defense
Active firewall & daily malware scans prevent cyber threats.
Cloud Backups
Daily offsite copies protect against data loss disasters.
Dedicated SLA
Direct access to senior developers for regular tasks & updates.
Free Security & Health Check
Want to verify if your website has hidden vulnerabilities or outdated plugins?
Submit your URL for a free 20-point security, speed, and backup audit performed by our senior engineers.
Comprehensive Support Scope
What Is Included in Our Maintenance Retainer
24/7 Real-Time Uptime Monitoring
Continuous automated health checks pinging your website every 60 seconds with instant emergency alerts if downtime occurs.
- 1-Minute Interval Ping Checks
- Instant SMS & Slack Alerts
- 99.9% Uptime SLA Guarantees
Daily Automated Cloud Backups
Encrypted daily offsite backups saved directly to AWS S3 / Google Cloud with 1-click disaster recovery restoration.
- Offsite Cloud Storage (AWS S3)
- 30-Day Backup Version Retention
- Instant 1-Click Site Restoration
Security Hardening & Malware Removal
Real-time Web Application Firewall (WAF), daily malware scanning, brute-force protection, and SSL certificate management.
- WAF & Brute Force Defense
- Daily Deep Malware Scans
- Zero-Cost Malware Cleanup
Safe Staging Plugin & Core Updates
We test all core, theme, and plugin updates in a private staging environment before deploying to prevent broken site layouts.
- Staging Environment Testing
- Visual Regression Verification
- Rollback Safeguard Protection
Dedicated Monthly Developer Hours
Use your monthly allocated hours for content updates, UI tweaks, new banner designs, bug fixes, or custom feature additions.
- Content & Banner Updates
- Form & Integration Fixes
- Priority Developer Queue
Speed, SEO & Health Audits
Monthly performance checks ensuring your website maintains sub-second loading speeds and zero broken links.
- Monthly Speed & CWV Checks
- 404 Broken Link Detection
- Database Cleanup & Health Reports
Custom Retainer
Have an enterprise platform or multiple client websites?
We build tailored agency & enterprise maintenance packages with custom SLA response times and dedicated developers.
Service Level Agreement (SLA)
Guaranteed Response Times
< 30 Mins
Emergency Response
For critical downtime or checkout failures.
< 4 Hours
Priority Bug Fixes
For form errors, layout glitches, or plugin conflicts.
< 24 Hours
Standard Requests
For content additions, banners, and feature tweaks.
99.9% SLA
Uptime Commitment
Monitored round the clock from worldwide nodes.
CMS & Framework Support
Expertise Across Your Tech Stack
WordPress & WooCommerce
Core updates, plugin conflict resolution, WooCommerce checkout health, and database optimization.
Custom Next.js & React
Dependency upgrades, API endpoint monitoring, Node.js security patches, and Vercel/AWS maintenance.
Shopify & Shopify Plus
App audit, liquid theme updates, checkout script maintenance, and catalog feed sync.
Laravel & PHP Applications
Composer package updates, database indexing, server cron management, and SSL renewal.
Indicative starting points
Website Maintenance packages
Use these packages as a planning guide. Final scope depends on your goals, current setup, access, complexity, and delivery requirements. Prices are in BDT and exclude VAT.
Standard Care
BDT 18,000+
per monthComprehensive maintenance with priority support and performance reviews.
- All Basic Care Items
- Daily Backups
- Performance Monitoring
- 3hrs Monthly Dev Support
2 more included
- Content Updates (minor)
- Monthly Report
Enterprise Care
BDT 40,000+
per monthFull-coverage website care with dedicated support and SLA guarantees.
- All Standard Care Items
- Real-time Monitoring
- Unlimited Minor Updates
- 10hrs Monthly Dev Support
2 more included
- Priority Response
- Quarterly Performance Review
Protect Your Web Investment
Ready for effortless, reliable website maintenance?
Get in touch to secure your maintenance retainer and onboard your website with our technical team today.
Build a Clearer RoadmapDiscuss Your Project
Tell us what your digital growth system needs next.
Share what you need to improve across search visibility, paid acquisition, web design or development, content, analytics, conversion, or automation. We will identify key dependencies and recommend a practical starting scope.
✓
Clear Scope Recommendation✓
Direct Specialist Feedback✓
No Guaranteed-Result Claims✓
Confidential Project Review