Please read these Terms and Conditions carefully before using the Infinity Marketr website, contacting us, approving a quotation, making a payment, or using any of our services.
By accessing our website or using our services, you agree to these Terms and Conditions.
Where a specific quotation, proposal, scope of work, invoice, or written agreement contains different terms, those specific terms will take priority for the relevant project.
1. About Infinity Marketr
Infinity Marketr is a Bangladesh-based agency providing digital marketing, web design and development, branding, content, and technology-related services.
In these Terms and Conditions:
- “Infinity Marketr,” “we,” “us,” or “our” refers to Infinity Marketr.
- “Client,” “you,” or “your” refers to any person or organization using our website or receiving our services.
- “Project” refers to any agreed service, work, or deliverable.
Email: hello@infinitymarketr.com
Phone: +8801729796198
Address: Mirpur-10, Dhaka-1216, Bangladesh
Website: https://infinitymarketr.com/
2. Acceptance of Terms
By using our website or services, you confirm that:
- You are at least 18 years old
- You are legally able to enter into a binding agreement
- You have the necessary authority when acting on behalf of an organization
- You will provide accurate and current information
- You will comply with these Terms and Conditions and all applicable laws
You should not use our website or services if you do not agree with these terms.
3. Our Services
Infinity Marketr may provide one or more of the following services.
Web Design and Development
- Corporate websites
- E-commerce websites
- Landing pages
- Web applications
- WordPress development
- Custom web development
- Website redesign
- Website maintenance
- Technical support
Digital Marketing
- Digital marketing strategy
- Social media marketing
- Google Ads management
- Meta Ads management
- Paid advertising
- Lead generation
- Email marketing
- Remarketing
- Analytics and reporting
SEO Services
- SEO audits
- Keyword research
- On-page SEO
- Technical SEO
- Local SEO
- Content SEO
- Link building
- SEO consultation
- Performance reporting
Branding and Design
- Logo design
- Brand identity
- Brand guidelines
- Graphic design
- Social media design
- Marketing materials
- Advertising creatives
- Presentation design
Content Services
- Website content
- Blogs and articles
- SEO content
- Social media content
- Advertising copy
- Product and service descriptions
- Video scripts
- Content planning
The specific scope, pricing, timeline, and deliverables for each project will be described in the relevant quotation, proposal, scope of work, or agreement.
4. Quotations and Proposals
A quotation or proposal issued by Infinity Marketr will remain valid for the period stated in that document.
Where no validity period is stated, the quotation may generally remain valid for 15 days from the date it was issued.
Pricing or delivery timelines may change because of:
- Changes to the project scope
- Additional pages or features
- Additional revisions
- Urgent delivery requirements
- Changes in third-party pricing
- Changes in licensing or technical requirements
- New instructions from the client
A verbal discussion or preliminary estimate will not be treated as a final quotation.
5. Project Confirmation
A project may be considered approved or confirmed when any of the following occurs:
- Written approval of a quotation or proposal
- Approval through email or messaging
- Payment of an advance amount
- Approval of an invoice
- Signing of a written agreement
Before starting work, Infinity Marketr may request the necessary information, payment, content, instructions, and access credentials.
6. Service Commencement
Project work will normally begin after the following requirements have been completed:
- Receipt of the agreed advance payment
- Confirmation of the project scope
- Receipt of necessary content and information
- Receipt of required account or system access
- Receipt of necessary client instructions
- Confirmation of the project schedule
The project timeline may not begin until all required information, content, approvals, and access credentials have been received.
7. Client Responsibilities
The client must:
- Provide accurate and complete information
- Provide required content on time
- Provide necessary access to domains, hosting, websites, or advertising accounts
- Review work and provide feedback on time
- Provide approvals within the agreed period
- Make payments according to the invoice
- Confirm that all supplied content may be legally used
- Keep account credentials and passwords secure
- Follow applicable laws and platform policies
Infinity Marketr will not be responsible for problems or delays caused by inaccurate, incomplete, or misleading information supplied by the client.
8. Payment Terms
Depending on the project, payment may be arranged as:
- Full advance payment
- Partial advance payment
- Stage-based payment
- Milestone-based payment
- Monthly advance payment
- Subscription-based payment
- Final payment before delivery
The payment amount, stages, and due dates will be stated in the relevant quotation, invoice, proposal, or agreement.
9. Accepted Payment Methods
Payment may be made through mutually agreed methods, including:
- Bank transfer
- Mobile financial services
- Online payment gateway
- Debit or credit card
- Cheque
- Cash
- Another approved payment method
Any bank, payment gateway, or financial service transaction fees may be payable by the client.
10. Taxes and Additional Charges
Applicable VAT, taxes, government fees, or other legal charges may be added separately where they are not included in the quotation.
Additional charges may apply for:
- Work outside the agreed scope
- Additional revisions
- Urgent delivery
- Work outside normal business hours
- New pages or features
- Additional content
- Specialized technology
- Third-party services
11. Overdue Payments
If payment is not made by the agreed deadline, Infinity Marketr may:
- Pause ongoing work
- Withhold delivery
- Delay website publication
- Withhold files or account access
- Pause support or maintenance
- Refuse to begin additional work
Infinity Marketr will not be responsible for delays, downtime, or business losses caused by overdue payments.
Ownership of final work, source files, code, or project assets will not be transferred to the client until full payment has been received.
12. Third-Party Costs
The following costs are generally separate from Infinity Marketr’s service fees:
- Advertising budget
- Domain registration
- Web hosting
- SSL certificates
- Premium themes
- Plugins
- Stock images, videos, or audio
- Font licenses
- API charges
- Software subscriptions
- Email or SMS services
- Payment gateway fees
- Influencer or publication costs
Changes to third-party pricing, features, or policies are outside the control of Infinity Marketr.
13. Advertising Budget
Infinity Marketr’s advertising management fee is separate from the amount spent on advertising platforms.
The client is responsible for advertising budgets used on Google, Meta, LinkedIn, TikTok, or other platforms.
Infinity Marketr will not be responsible for issues caused by advertising platforms, including:
- Advertisement rejection
- Account restrictions or suspension
- Billing problems
- Policy changes
- Increased advertising costs
- Technical errors
- Algorithm changes
14. Project Timelines
Any delivery time stated in a quotation or proposal is a reasonable estimate.
The timeline may change because of:
- Delayed responses from the client
- Delayed delivery of content or information
- Delayed approval
- Additional revisions
- Changes to the project scope
- Third-party issues
- Server or platform problems
- Technical complexity
- Events outside our reasonable control
Where the timeline changes, we will make reasonable efforts to inform the client.
15. Delays Caused by the Client
If the client does not provide information, content, feedback, or approval on time, the project timeline may automatically be extended.
A project may be treated as paused or inactive where the client does not respond for an extended period.
When an inactive project is restarted:
- A new schedule may be required
- Work may depend on team availability
- A restart fee may apply
- The previous quotation may be reviewed or updated
16. Revisions
The number of revisions included in a project will be stated in the quotation or proposal.
A revision means a limited change within the approved project scope.
The following may not be treated as revisions:
- A completely new design
- A new concept
- A new page
- A new feature
- Changes to previously approved work
- Changes requested after final delivery
- Corrections caused by inaccurate client information
- Work outside the agreed scope
Revision requests must be clear, combined, and provided in writing.
17. Changes to the Scope of Work
Any work outside the approved quotation or proposal will be considered additional work.
Where the project scope changes, Infinity Marketr may:
- Issue a new quotation
- Change the project timeline
- Request additional payment
- Pause work until the change is approved
Approval given through email, messaging, or another written method may be treated as valid authorization.
18. Review and Approval
The client must review submitted work and provide feedback within a reasonable period.
Once the client provides written approval, the relevant work will be treated as approved.
Changes requested after approval may be treated as additional work.
Before publication or delivery, the client must verify:
- Names and contact details
- Product pricing
- Offers and conditions
- Business claims
- Content accuracy
- Spelling and factual information
- Permission to use images and brand assets
- Required policies and disclaimers
Infinity Marketr will not be responsible for errors overlooked by the client after final approval.
19. Web Design and Development Terms
Only the pages, features, and functionality stated in the written scope of work will be included in the project.
A feature discussed verbally but not included in the written scope will not automatically be included.
We aim to make websites work on modern and commonly used browsers and devices. However, identical performance on outdated or unsupported devices cannot be guaranteed.
20. Domain and Hosting
Where possible, domains and hosting accounts should be registered in the client’s own name.
The client will be responsible for problems caused by failing to renew a domain or hosting service on time, including:
- Website downtime
- Email interruption
- Data loss
- Loss of the domain
- Service suspension
Infinity Marketr may assist with domain or hosting management but is not responsible for third-party services or policies.
21. Third-Party Themes, Plugins, and Software
A website may use third-party themes, plugins, APIs, or software.
The following matters may be outside Infinity Marketr’s control:
- Pricing changes
- Licensing changes
- Removal of features
- Security vulnerabilities
- Errors caused by updates
- Service discontinuation
- Compatibility problems
If additional work is required to resolve these issues, separate charges may apply.
22. Website Security and Backups
We follow reasonable security practices. However, no website can be guaranteed to remain completely protected from hacking, malware, server failures, or unauthorized access.
Unless included in a maintenance agreement, the client is responsible for maintaining regular backups.
Security, backup, and monitoring services may require a separate agreement.
23. SEO Service Terms
Infinity Marketr aims to use ethical and reasonable SEO practices.
However, we do not guarantee that:
- A specific keyword will rank first
- Rankings will be achieved within a specific period
- Search traffic will increase by a specific amount
- Every page will be indexed by search engines
- Existing rankings will always be maintained
- A specific number of sales or leads will be generated
SEO results depend on the website, content, competition, budget, market conditions, and search engine algorithms.
24. Digital Marketing and Advertising Terms
We aim to plan, manage, and optimize advertising campaigns professionally. However, specific results cannot be guaranteed.
We do not guarantee that:
- A specific number of leads will be generated
- A specific number of sales will occur
- A specific return on investment will be achieved
- Every lead will be qualified
- Every advertisement will be approved
- Advertising accounts will always remain active
Advertising performance depends on the offer, pricing, budget, market, creative materials, audience, website, and platform algorithms.
25. Branding and Content Terms
The client is responsible for the legality and accuracy of all information, claims, images, logos, content, and materials supplied to Infinity Marketr.
Before publication, the client must verify:
- Accuracy of information
- Product claims
- Pricing and offers
- Statistics
- Copyright ownership
- Trademark rights
- Legal obligations
Infinity Marketr provides general content and marketing support. Our services do not automatically constitute legal, financial, or medical advice.
26. No Guarantee of Results
Infinity Marketr does not guarantee any specific:
- Sales
- Revenue
- Profit
- Leads
- Conversions
- Traffic
- Rankings
- Followers
- Business growth
A guarantee will apply only where it is clearly stated in a written agreement.
Past performance does not guarantee the same result in the future.
27. Right to Suspend or Stop Services
Infinity Marketr may temporarily suspend or stop a service where:
- Payment is overdue
- The client does not provide required cooperation
- The client provides false or misleading information
- The client requests unlawful activity
- The client harasses our team or third parties
- The client creates a security risk
- The client requests a violation of platform policies
- The client breaches these Terms and Conditions or another agreement
Cancellation and refund matters will be handled according to our separate Cancellation and Refund Policy.
28. Intellectual Property and Ownership
Client Materials
The client will retain ownership of logos, branding, information, images, and content that existed before the project.
The client confirms that they have the legal right to allow us to use those materials.
Final Work
After full payment has been received, and unless otherwise agreed in writing, the usage rights to approved final work created specifically for the client will be transferred to the client.
Infinity Marketr Materials
Infinity Marketr will retain ownership of its pre-existing and reusable materials, including:
- Internal processes
- Methods
- Templates
- Frameworks
- Reusable code
- Libraries
- Tools
- Research methods
- Internal documentation
- General knowledge and expertise
Third-Party Materials
Themes, plugins, fonts, stock images, videos, software, and other third-party assets remain subject to their respective licenses.
29. Rejected Drafts
Any concepts, designs, drafts, content, layouts, or proposed ideas that are created for the client but are not finally selected or approved will remain the property of Infinity Marketr, unless otherwise agreed in writing.
30. Portfolio Use
Unless the client objects in writing before the project begins, Infinity Marketr may use limited parts of completed work in its:
- Website
- Portfolio
- Case studies
- Social media
- Presentations
- Promotional materials
Confidential information, passwords, or unpublished business information will not be disclosed without permission.
31. Confidentiality
Both parties will take reasonable steps to protect confidential business information received during a project.
Confidential information may include:
- Business plans
- Customer information
- Passwords
- Financial information
- Unreleased products
- Marketing strategies
- Internal documents
- Technical information
Confidential information will not be disclosed except where required by law or where disclosure to authorized service providers is reasonably necessary.
32. Personal Information
Personal information will be collected, used, and stored according to our Privacy Policy.
Where the client provides personal information belonging to another person, the client confirms that they have lawful permission to share that information with us.
33. Account and Password Security
The client is responsible for protecting account details, passwords, OTP codes, and login credentials.
The client should:
- Use strong passwords
- Change passwords when necessary
- Control team member access
- Inform us of suspected unauthorized access
- Remove unnecessary access after project completion
Infinity Marketr will not be responsible for losses caused by weak security practices or unauthorized sharing of login information.
34. Project Handover
After full payment has been received, required files, access credentials, and assets will be handed over according to the agreed project scope.
The quotation or proposal will describe what is included in the handover.
The following may not automatically be included:
- Source code
- Design source files
- Paid licenses
- Internal tools
- Development environments
- Internal documentation
- Rejected drafts
Infinity Marketr will not be responsible for problems caused by changes made after handover by the client or another service provider.
35. Support and Maintenance
Support or maintenance after project delivery may be separate from the original project fee.
Where free support is included, its duration and scope will be stated in writing.
Free support will not normally include:
- New features
- New designs
- New pages
- Content updates
- Third-party problems
- Malware removal
- Changes made by the client
- Server or hosting problems
- Major software updates
Long-term support may require a separate maintenance agreement.
36. Acceptable Website Use
You must not use the Infinity Marketr website to:
- Conduct unlawful activity
- Distribute malware or harmful code
- Attempt to compromise website security
- Collect information without authorization
- Impersonate another person
- Send spam
- Infringe intellectual property rights
- Disrupt normal website operation
- Copy or republish content without permission
- Submit false, misleading, or harmful information
Access to the website may be restricted where these terms are violated.
37. Website Content
We aim to keep website information accurate and current. However, we do not guarantee that all information will always be complete, accurate, or up to date.
General information on the website is not a substitute for professional legal, financial, or specialist advice.
Infinity Marketr may update website content, services, pricing, or features when necessary.
38. Third-Party Links
Our website may contain links to third-party websites or platforms.
Infinity Marketr is not responsible for their content, security, availability, or policies.
You should review the terms and privacy policies of third-party services before using them.
39. Disclaimer
We aim to provide our services with professional skill and reasonable care.
However, to the maximum extent permitted by law, we do not guarantee that:
- The website will always be error-free
- Services will never be interrupted
- Every technical problem can be resolved
- Third-party services will always remain available
- Marketing will produce a specific result
- The client’s business will become profitable
40. Limitation of Liability
To the maximum extent permitted by law, Infinity Marketr will not be responsible for indirect, incidental, or consequential losses, including:
- Loss of expected revenue
- Loss of profit
- Loss of business opportunities
- Loss of data
- Reduced search rankings
- Suspension of advertising accounts
- Temporary business interruption
- Third-party service failures
For any claim, Infinity Marketr’s total liability will generally not exceed the fee paid by the client for the relevant one-time project or, for an ongoing service, the total service fees paid during the six months before the claim arose, unless applicable law requires otherwise.
41. Indemnification
Where a third-party claim results from content, instructions, products, or activities provided by the client, the client will provide reasonable cooperation to Infinity Marketr.
The client may be responsible for claims or losses arising from:
- Unauthorized use of content
- Copyright or trademark infringement
- False or unlawful claims
- Unauthorized use of personal information
- Violation of platform policies
- The client’s products or services
- The client’s business activities
42. Events Outside Our Control
Infinity Marketr will not be responsible for delays or failure caused by events outside our reasonable control.
These events may include:
- Natural disasters
- Fire
- Flood
- Pandemic
- War or political unrest
- Government restrictions
- Power or internet failure
- Server or data center problems
- Cyberattacks
- Strikes
- Major platform outages
We will make reasonable efforts to resume work when normal conditions return.
43. Dispute Resolution
If a dispute arises, both parties will first attempt to resolve it through good-faith discussion.
If the dispute cannot be resolved through discussion, it may be submitted to a court with appropriate jurisdiction under the applicable laws of Bangladesh.
44. Governing Law
These Terms and Conditions will be governed by and interpreted according to the applicable laws of Bangladesh.
45. Changes to These Terms
Infinity Marketr may update these Terms and Conditions when necessary.
The revised version will be published on this page with an updated “Last Updated” date.
Continued use of the website or services after an update may be treated as acceptance of the revised terms.
46. Severability
If any part of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect.
The invalid provision may be interpreted or replaced with a lawful provision that most closely reflects its original purpose.
47. Delay in Enforcing Rights
If Infinity Marketr does not immediately enforce a right under these terms, that does not mean the right has been waived.
48. Entire Agreement
These Terms and Conditions, together with any relevant quotation, proposal, invoice, scope of work, and written agreement, form the complete understanding between the parties.
Where an earlier verbal discussion or message conflicts with the latest approved written terms, the latest written terms will take priority.
49. Related Policies
The following policies may also apply:
- Privacy Policy: https://infinitymarketr.com/privacy-policy
- Cancellation & Refund Policy: https://infinitymarketr.com/cancellation-refund-policy
- Cookie Policy: https://infinitymarketr.com/cookie-policy
- Disclaimer - https://infinitymarketr.com/disclaimer
50. Contact Us
For questions about these Terms and Conditions, payments, projects, or services, contact:
Infinity Marketr
Email: hello@infinitymarketr.com
Phone: +8801729796198
Address: Mirpur-10, Dhaka-1216, Bangladesh
Website: https://infinitymarketr.com/
Use “Terms and Conditions Inquiry” as the subject of your email and provide enough information for us to understand your request.
